Legal

Business Service Agreement

Effective Date: [TO BE ADDED]

This Business Service Agreement (“Agreement”) is entered into between SamVic Technologies and the client organization (“Client”).

1. Services

SamVic Technologies agrees to provide access and operational support for InventoryFlow, including:

  • inventory workflows
  • operational setup
  • barcode integration
  • reporting
  • onboarding
  • user management
  • operational assistance
  • technical support

2. Setup & Onboarding

Client onboarding may include:

  • organization setup
  • user creation
  • workflow configuration
  • barcode setup
  • inventory structure assistance
  • operational consultation

Setup fees may apply.

3. Monthly Services

Recurring services may include:

  • software access
  • support
  • maintenance
  • operational guidance
  • feature configuration
  • platform updates

4. Client Responsibilities

Client agrees to:

  • provide accurate information
  • maintain proper operational procedures
  • verify inventory accuracy
  • manage authorized users responsibly
  • maintain internal backups when necessary

5. Payment Terms

Client agrees to pay:

  • setup fees
  • recurring monthly fees
  • additional agreed service charges

Late or missing payments may result in:

  • restricted functionality
  • suspension
  • termination

6. Support

Support may be provided through:

  • email
  • messaging
  • phone
  • operational guidance sessions

Support scope depends on the selected service plan.

7. Data & Confidentiality

Client retains ownership of operational data entered into InventoryFlow. SamVic Technologies agrees to use reasonable measures to maintain confidentiality.

8. Service Availability

While reasonable uptime efforts will be made, uninterrupted service is not guaranteed.

9. Limitation of Liability

InventoryFlow is an operational assistance platform and is provided “AS IS”.

SamVic Technologies shall not be responsible for:

  • inventory losses
  • operational decisions
  • accounting discrepancies
  • indirect damages
  • lost profits
  • business interruption

10. Suspension & Termination

SamVic Technologies reserves the right to:

  • suspend accounts
  • restrict services
  • terminate agreements

for:

  • non-payment
  • misuse
  • security concerns
  • violations of platform policies

11. Future Updates

Features, workflows, and operational capabilities may evolve over time.

12. Governing Law

This Agreement shall be governed under the applicable laws of the State of Tennessee, United States.

13. Acceptance

Use of InventoryFlow and payment for services constitutes acceptance of this Agreement.

SamVic Technologies — https://inventoryflowapp.com

© 2026 SamVic Technologies